Last Updated: August 29, 2024

Resa Media LLC, a Wisconsin limited liability company, including its affiliates and related entities (“Company”, “we”, “us”, or “our”), is dedicated to safeguarding the privacy of the Personal Information and data we handle as a data controller or covered business in the course of our business operations and the provision of our Services. This Privacy Policy & Notice (“Privacy Policy”) outlines how we collect, use, and share Personal Information and provides an overview of our data processing practices.

PLEASE REVIEW THIS PRIVACY POLICY THOROUGHLY BEFORE USING OUR WEBSITE OR PURCHASING OUR SERVICES.

ABOUT OUR BUSINESS AND SERVICES

We provide a comprehensive suite of digital marketing services, including campaign management, content creation, social media strategies, and SEO optimization, designed to enhance the online presence and brand visibility of our clients (“Services”). When you engage with our Online Platforms or conduct business with us to utilize our Services, we act as the data controller of the Personal Information collected, and we process it in accordance with this Privacy Policy.

1. INFORMATION WE COLLECT AND HOW WE COLLECT IT

The type of information we collect depends on your interactions with us. We gather information when you visit or register on our website (resamedia.com) or mobile application (collectively, our “Online Platforms”), or when you engage in business transactions through these platforms.

1.1 Information Collected Through the Online Platforms

We may collect the following types of “Personal Information” when you use our Online Platforms:

Identifiers: Such as your name, login credentials, IP address, and contact information (e.g., phone number, email address, and home address).

Characteristics and Descriptions: Includes content you submit, like messages, comments, photos, videos, social media posts, and other feedback.

Internet or Other Network Activity: Information about your device, including the operating system, browser type, traffic logs, and mobile network details.

Device Data: Details about your device’s language or country configuration.

Commercial Information (in limited scenarios): Payment card details, such as credit or debit card information, provided voluntarily through our Online Platforms.

Generally, this information is collected directly from you or automatically from your device as you interact with our Online Platforms.

1.2 Information Collected During Business Transactions

When conducting business directly with the Company, either through our Online Platforms or written agreements, we may collect the following Personal Information: Identifiers and Commercial Information (including payment card details, if voluntarily provided). This information is collected to facilitate the sale and delivery of our Services.

YOU ARE NOT OBLIGATED TO PROVIDE PERSONAL INFORMATION TO US. However, choosing not to do so may limit your ability to access certain features of the Online Platforms or engage in business transactions with us. We may also collect non-identifying or aggregated information through marketing surveys, demographic data, and usage patterns of the Services and Online Platforms. Participation in any surveys is voluntary.

WE DO NOT ROUTINELY COLLECT SENSITIVE INFORMATION such as social security numbers, driver’s license numbers, racial or ethnic origin, biometric data, health information, or precise geolocation data. If we receive such information inadvertently, we will typically delete it upon discovery. Please contact us if you believe sensitive information has been disclosed to us.

2. PURPOSES FOR USING YOUR INFORMATION

We collect, use, and process your Personal Information to fulfill our legitimate business interests, comply with contractual obligations, and deliver our Services, including:

Operating, maintaining, and enhancing features of the Online Platforms.

Fulfilling contractual obligations to deliver our Services.

Processing orders or requests for our Services.

Providing customer support following user inquiries.

Conducting internal or marketing surveys.

Complying with legal obligations and preventing illegal activities.

Protecting our intellectual property and enforcing our rights.

Providing marketing communications about our Services or related products.

Sharing your information with brokers or agents assisting with the Services you request.

Using the information as described in our Terms & Conditions.

3. SHARING YOUR INFORMATION

We may use aggregated, non-identifying information for any purpose permitted by law. We may share Personal Information with our affiliates, contractors, service providers, and third parties involved in supporting our Services, provided they are bound by contractual or fiduciary obligations to protect your information and use it only as directed.

We may also disclose Personal Information if required by law or necessary to protect our rights, property, or safety, prevent fraud, or comply with legal obligations. In such cases, we will notify you of the disclosure unless prohibited by law.

4. STORAGE OF PERSONAL INFORMATION

Your Personal Information may be collected, stored, and processed in the United States on our premises, data platforms, and private cloud storage solutions. This transfer is necessary to support our Online Platforms and fulfill your Service requests.

5. YOUR RIGHTS REGARDING PERSONAL INFORMATION

5.1 General Consumer Rights

Under applicable data protection and consumer privacy laws, you have rights concerning your Personal Information, including:

Requesting details about the Personal Information we have collected and disclosed.

Confirming whether we have processed or sold your Personal Information.

Requesting information about disclosures to affiliates and service providers.

Opting out of sharing your Personal Information with third parties.

Requesting a copy of your Personal Information.

Requesting updates or corrections to your Personal Information.

Opting out of profiling or targeted advertising.

Requesting deletion of your Personal Information.

These rights may vary depending on your location and may be subject to limitations. You will not face discrimination for exercising your rights.

5.2 Exercising Your Rights

You or your authorized representative can contact us to exercise your rights. Your request should include sufficient information for us to verify your identity and understand your request.

5.3 Opt-Out Instructions

If you wish to opt-out of certain features or services, please contact us, or reply "Stop" to any of our messages and we will provide the necessary instructions.

6. DATA RETENTION

We retain Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to protect our rights under our Services and agreements with you. Once the information is no longer needed, we will delete, anonymize, or archive it in accordance with applicable laws.

7. SECURITY MEASURES

We employ industry-standard technical and organizational measures to protect Personal Information. However, complete security cannot be guaranteed, so please exercise caution when submitting information online.

8. COOKIES AND TRACKING TECHNOLOGY

We may use cookies and other tracking technologies to manage and optimize our Online Platforms. These technologies help us improve functionality, recognize you upon return, and deliver content based on your preferences. You can disable cookies through your browser settings, but this may limit your access to certain features.

REVIEW YOUR DEVICE SETTINGS TO CONFIGURE TRACKING TECHNOLOGIES, INCLUDING GEOLOCATION TRACKING, ACCORDING TO YOUR PREFERENCES.

9. CHILDREN’S PRIVACY

Our Online Platforms are not intended for individuals under 16 years of age. We do not knowingly collect Personal Information from individuals under 16. If you believe we have collected such information, please contact us immediately.

10. THIRD-PARTY LINKS

Our Online Platforms may contain links to third-party sites, which have separate privacy policies. We do not assume responsibility for the content and practices of these sites and encourage you to review their policies.

11. POLICY UPDATES

We may update this Privacy Policy periodically. Changes will be reflected in the “Last Updated” date, and you will be notified of any material changes that affect your rights.

12. CONTACT US

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

Resa Media LLC

Attention: Johnathan

Email: [email protected]